Business Analytics

Gathering big data is just part of your business analytics solution. The rest of it involves understanding what to do with that data, and learning how to use it for your best business advantage. It’s about figuring out how technology can help you learn more about your business, learn how to make your business better, and then making it all happen.  

Operations Strategy

People are the number one resource in every organization, so planning a company’s future means taking into account the needs and expectations of the people who make up the company. To gain an understanding of people at your company, we will offer  a number of strategies to learn your true company culture and engagement effectiveness. When we plan for the future, we keep the present in view. 

Project Management & Leadership

Closing a new project or contract is exciting, but it can also be overwhelming. With our Project Management services, you get the guidance, coaching and tools you need to handle new challenges with skill and dexterity. First, we'll establish the needs of the new project and then, together, we'll scope out how your resources can meet and surpass the demands of the project. 

Consumer Experience Strategies

Whether we are talking about experience strategies, measurement systems or service recovery platforms these are simply corporate buzzwords if an organization does not bring their team(s) to existence. Whether Net Promoter Score, retention or other service metrics each represents the work being done and are simply a number to recognize it. We will work together and grow a team that manages their own footprint.

Employee Engagement Strategies

Foster a motivated and engaged workforce through tailored engagement initiatives. As a very prolific leader once said, "we can have the most beautiful buildings in the world, but they are only mausoleums with the most important part inside... Our  people"! Remember they will join a company for money, but they will stay for culture.

Keynote Speakers

Engage Chris Singer for powerful public speaking engagements that bring his expertise in team transformation, customer experience optimization, and leadership development to life. With tailored presentations that resonate with your audience, Chris delivers actionable insights and inspiring messages that drive meaningful change. Whether successfully bridging hospitality into healthcare at the top of each sector, with both tremendous financial and experiential results. Supporting at risk youth and applying his unique skill set to support the next generation is something he has built into our non-negotiable values that we live every day at CEX International. As an upper extremity amputee and recovering addict as a result, He has excelled that the highest levels of hospitality in Las Vegas and New York City, and nationally within the largest caregiver delivery organization in the country.